Care and Warranty
At Pearlpetual Jewelry, we stand behind the quality and craftsmanship of our products. Under our warranty, we’ve got your back. This means that for 2 years from the date of purchase, we’ll take care of your product if any damage to the material or the workmanship of the jewelry occurs.
We work with top manufacturers to create quality, responsibly sourced pieces that are made to last. We’re confident in the quality of our product hence the 2-year coverage. This also means that the warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of Pearlpetual Jewelry.
Tips on Care and Clean
- Avoid contact with perfumes, hairsprays or other chemicals.
- Proactive maintenance is the easiest way to care for your jewelry.
- Regularly cleaning your pieces helps to avoid the residue buildup that can dull the original shine.
- Clean with a moistened cloth. Do not use chemical jewelry cleaners.
- Dry with a soft, clean cloth and then polish with the cloth provided.
- Ensure pieces are completely dry before storing.
- When not being worn, store in dry place to protect against the elements of daily exposure.
- Store pieces separately to avoid damage.